Most frequently asked questions:

As of April 2019, the Digital Economy Act 2017 aims to restrict the viewing of pornography online. The main goal of UK law is to prevent children from stumbling upon sensitive content. This means that you have to prove that you are 18 years old or over before you can view the pornographic content of a website.

The Digital Economy Act 2017 is an Act of Parliament addressing key issues relating to electronic communications services, otherwise known as the digital economy. Key provisions seek tougher sentences for copyright offenders, age verification for pornographic websites, a minimum broadband speed of 10Mbits/sec, increased sharing of citizens’ data, in addition to a general overhaul of the UK telecoms industry regulation. Full details can be seen in this Wikipedia explanation.

When you visit a +18 website, before you can see the content the home page will contain a window asking you to verify your age. You have the option to select 1 of 4 verification methods: Passport, Driving Licence, Mobile Phone or Credit Card. Select your method of choice and follow the instructions. It takes just a minute and once your age has been verified you will be able to see the content on the website.

You are also given the option to create an AgeGO account for this just your email and a password that you create is required. By having an account the next time you visit a +18 website that is affiliated to AgeGO you just need to select the on screen option to login to your AgeGO account and because you have already previously verified your age, once logged in you can view the content.  

You can use a valid Passport, Driving Licence, Mobile Phone with a contract or a Credit Card. Please note that you must own these items you cannot use anyone else’s to verify your age.

Provided you have a valid Passport, Driving Licence, Credit Card or Mobile Phone with a contract it will take just a minute as you follow the on screen instructions.

Creating an AgeGO account ensures that you are not required to verify your age everytime  you visit a +18 website that is affiliated with AgeGO. All that will be required is that you log in to your AgeGo account.

The service is totally free for you, however the Mobile Phone SMS method will charge you the standard rate to send a SMS message, however most peoples mobile contracts allow them a set number of free SMS messages so that will probably be free also.

No, AgeGO does not store any identity information. When users access AgeGO, they are redirected to a secure and approved third party service by the BBFC, which will verify if the user is 18+. The only information that comes back to AgeGO is the answer to the question: “Is this user over 18?” which will be either “Yes” or “No”. The information that you provided will not be accessible by AgeGO.

If you register for an AgeGO account to make accessibility to websites much easier we will have your email address, password, confirmation that you are over 18 . This information is encrypted to protect your identity. Additionally AgeGO is GDPR compliant to protect you.

No, AgeGO is an age verification system, its sole purpose is to provide seamless access to adult content while complying with the new UK law. It does not track the sites its users accessed, what content was viewed or how much time was spent online. AgeGO is only a gateway to the world of age-restricted content.

Yes, you can request to be removed from AgeGO database at any time. But please keep in mind that you will have to go through the age verification process again in order to access age restricted content. To have your information removed, please contact our support team at info@agego.com.

The British Board of Film Classification (BBFC) is an independent regulator and guide with over 100 years’ experience. The regulator exists to classify the age-appropriateness of films, videos and websites. It is the chosen body by the UK Parliament to implement and monitor the Digital Economy Act 2017 age verification requirements. More info here.